An operation that can regularly do that is going to streamline itself. When it comes to corrective services, the more efficient the better. To that effect, Securus Technologies has recently developed ConnectUs, which is an application platform designed to cut back the need for excessive bureaucratic paperwork. Approximately 13.8 complaints and grievances are filed by individual inmates every month. The time it takes to process these grievances isn’t slight. Even at five minutes per grievance, in a common institution there are 100+ inmates. That’s over 1,380 pages to process every month. It doesn’t matter how streamlined a non-digitized process is, this is going to take time. Meanwhile, Securus ConnectUs just digitizes everything. Application support is customizable to meet the needs of any institution, and the information inmates have access to is strictly monitored.
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They deal with over 2,000 correctional facilities, and about 1,500 other programs which handle individuals that require such services. Savings from the streamlining of complaints and grievances forms stands to save incarceration facilities millions of dollars nationwide. Look at the math. At five minutes per sheet, officers spend at least 115 hours a month just dealing with paperwork. That’s around $2,300 for a facility with only a hundred or so inmates. Going the digitized route could easily save $25,000+ in man hours and labor every single year. There are over 2,000 corrective facilities in the nation using Securus Technologies.
At least from a business standpoint, all signs indicate Securus Technologies is devoted to providing the best, secure IT solutions for the corrective custody industry.