Securus Technologies is a leading communication technology provider for detainees that connect them with their family and friends, connect them to technology and emergency dispatchers. The boon about this criminal justice tech is that it allows for information management, investigation, verification, monitoring events and disbursement of public information. This innovation has brought a new aspect in call systems management and assures of public safety.
Securus’ was established in 1989 with headquarters in Dallas, Texas in the USA but with operational offices in Atlanta, Georgia, and Allen, and Carrollton in Texas. The company serves the needs of the inmate while simultaneously monitor the exchange of information and helps in parolee tracking. Securus is at its early stages of launching the wireless containment solution technology that hinders mobile networks connecting to a contraband illegal cell phone.
Under the able leadership of Richard A. Smith “Rick” as the Chairman and Chief Operating Officer of Securus Technologies, the company has received positive feedback from the facilities currently using the feature. Securus Technology has been able to make the environment more safe using the investigative tools and the data control unit that tells of any suspicious communication such as verbal harassment and threats. Similarly, it has become effective in enhancing communication within and without thanks to the supportive customer service.
Some feedback has been very humbling as facility expresses their satisfaction, strides it has trended on and the shift of the incarceration environment. Word has it that this technology is highly reliable with the report of some facility with over 23 years since its inception which has progressively been content with the system. Even with consistent use, quality and flawlessness are guaranteed.
About Securus Technologies
The company serves over 1 million inmates in 2,600 correctional facilities spread out in the country with and human personnel of 1,000 staff. It has been cordially welcomed in the market; many departments in the correction facilities are putting their stamp of approval. The target record phone calls as at July 2015 stood at approximately 70 million.
Rick Smith and his Securus Technologies are known for bringing innovative inmate communication services and solution to the customers. Rick founded the firm 1986, and he currently serves as the Chairman and Chief Executive Officer of the company. Apart from that, the firm provides criminal and civil justice tech solutions which are catered to improve the public safety and incarceration conditions. Under the leadership of Rick, the firm is on a mission to transform the condition of inmates and works on options to bring increased communication with outside. The services offered by the company is appreciated by the judiciary and public alike, and the governmental agencies are closely working with Securus to ensure better law enforcement and correction.
Rick Smith introduced a number of services including family and friends services, public safety solutions, investigative options, monitoring options, and corrections solutions. The family and friends services include phone services, video services, jail voicemail, email services, money transfer, etc., and the services are offered across the country in all the major prisons. Each of these services has a number of products, to offer diversity according to the customer needs. Rick’s strategies to popularize the services and increase the service demographics have played a vital role in the spike in the total revenue and sales of the firm in the recent years. On Christmas Day 2016, inmates made totally 1,000,000 calls to their family and friends using Securus Technologies’ VoIP Calling Platform. Read more on Crunchbase.com
The public safety solutions offered by the firm include helping city officials and law enforcement division to collect, store, and distribute data and critical information. Rick is also active in shaping the firm’s investigative solutions, and it uses the strategy of technology innovations including advanced data analytics, biometric and voice identification to accurately process various information to help the agencies in investigations. Rick’s increased efforts have transformed the firm’s corrections solutions to a highly impactful one. It offers inmate-self service offerings, information management, and communication to make the transformation easier for both families and inmates. The services are also aimed to support corrections agencies in improving their operational efficiencies as well. Rick Smith uses technology to give effective monitoring solutions which include GPS and RF-based observing systems and various supporting programs and reporting systems for tracking, supervision, etc.
The relentless efforts of Rick to provide prison technology services has not only helped the firm to win the market but also gifted the firm a number of recognitions. The firm won the 11th yearly Gold Stevie® Award for best sales and customer service in March 2017. The firm has secured 158 patents until the date, and another 98 is pending for the approval, which is the biggest in the industry. Rick completed his Bachelors and Masters in Engineering from the State University of New York before starting his career. He also completed his MBA from the University of Rochester. Learn more on PRNewsWire.com.